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Problems, removal and repairs

Remove and refill

Remove and refill extracts unsuitable or failed cavity insulation, fixes whatever caused the problem, and refills the cavity with a certified system that suits the wall's exposure and condition, so you keep the energy saving without the damp.

Installers refilling a cavity wall from a tower after extraction, with reinstated brickwork at low level

Book a removal and refill survey in your area

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We use your details only to answer this enquiry and arrange your visit, sharing them only with the registered installer we appoint for your job and the providers named in our privacy notice. No marketing lists, no cold calls.

Why refill at all?

Often the original problem was the wrong material for the exposure, poor installation or defects in the outer wall, not cavity insulation as such. Once the defects are fixed and the cavity is clean, a suitable certified system can usually go back in. Where the wall is too exposed for any fill, we say so and leave it empty.

What is included

  • Diagnosis and extraction
  • Repairs to pointing, gutters or render where needed
  • Clean-cavity camera check
  • Refill with a suitable certified system
  • Regulations route and guarantee named on the quote

Remove and refill prices

Remove and refill guide prices
Remove and refill guide pricesGuide price
Detached house£3,895–£6,495
Semi-detached house£2,495–£4,295
End-terrace house£2,095–£3,795
Detached bungalow£2,095–£3,795
Semi-detached bungalow£1,695–£2,695
Mid-terrace house£1,595–£2,495

Removal is normally standard-rated and installing insulation in a home is zero-rated until 31 March 2027; guide prices include VAT where it applies. Guide ranges only: the fixed price is confirmed in writing before any work starts, and anything that could not be seen at survey is agreed with you first.

Rules and funding by nation

The building regulations route and the funding schemes differ between England, Wales, Scotland and Northern Ireland. The local pages for your area explain the rules where you are; in short:

  • England: Filling a cavity is notifiable building work and needs a building notice or competent-person self-certification.
  • Wales: Filling a cavity is notifiable work under the Building Regulations as they apply in Wales, usually self-certified through a competent person scheme.
  • Scotland: No building warrant is needed for insulation within a wall, but the work must meet the building standards.
  • Northern Ireland: Inserting cavity wall insulation needs a building control application to the council before work starts.

Sources: Energy Saving Trust: cavity wall insulation; Planning Portal: cavity wall insulation and building regulations; Welsh Government: building work competent person schemes; Welsh Government: issues arising from cavity wall insulation installations; CIGA: the CIGA guarantee; HMRC: VAT on energy-saving materials (Notice 708/6).

Last reviewed 19 October 2026.

Book a removal and refill survey in your area

Priced before you book. Findings in writing. No cold calls.