VAT on cavity wall insulation
Installing cavity wall insulation in a home is zero-rated for VAT from 1 May 2023 to 31 March 2027, after which the reduced 5% rate applies. Supply-only materials are standard-rated, and most commercial buildings pay the standard rate.

Which buildings qualify
HMRC's energy-saving materials relief covers installation in residential accommodation and, from 1 February 2024, buildings used solely for a relevant charitable purpose. Hotels, hospitals, prisons and similar establishments are standard-rated.
What does not qualify
Buying the materials without installation; most commercial premises; and, in our view, removal-only work, which we confirm case by case on the quote.
Related services
Sources: HMRC: VAT on energy-saving materials (Notice 708/6).